Exchange 2010 SP3 Upgrade failed due to ‘MonAgentCore’

Problem

I deploy Exchange 2010 on Azure. When i try to upgrade Exchange 2010 to Exchnage 2010 SP3, it’s failed.

Error: Setup can’t continue with the upgrade because the ‘MonAgentCore’ Process {} (ID:6052) has open files. Close the process, and then restart Setup.

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Solution

To resolve this issue, you need to kill MonAgentCore Service Then restart upgrade. To do that, you need to follow below steps:

  1. Open “c:\packages\plugins\Microsoft.Azure.Diagnostics.IaaSDiagnostics\1.7.1.0\Monitor\x64”, Rename MonAgentCore to MonAgentCore1 and MonAgentHost to MonAgentHost1

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  1. Open Task Manager, Kill MonAgentcore and MonAgentHost

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  1. Then Try to rerun upgrade now, it should be run successfully

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