Call Transfer fails

Problem

I can make a call to Mobile phone from lync and when try transfer this call to another lync user, call drops.

Solution

Disabling REFER support. 

From the Control Panel -> Voice Routing -> Trunk Configuration, open your trunk for the gateway (if you don’t have one, open the Global one) and change REFER support to None.  Click OK.  Click Commit and commit the changes.  Wait a few minutes and Try again.

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